If you are unable to travel (or utilize the accommodation and services previously confirmed), cancellation fees may apply.

A change in the length of stay or dates of your reservation is subject to availability and may result in a rate change. A revision made to a booking may also constitute a cancellation. In case of shortened length of stay, the cancellation policy will apply for the cancelled nights. If a booking deposit must be refunded, please note that any credit card surcharge or currency fluctuation is unable to be refunded.

Cancellation, early departure, and no-show fees incurred are the sole responsibility of the client and will be charged accordingly as follows:

2025 YEAR
For travel period 9 January 2025 – 31 March 2025
• Cancellations made up to 1 day prior to arrival will remain free of charge for the entire duration of the stay (till January 31)

For travel period 1 April 2025 – 10 May 2025
• Cancellations made 30 days or less prior to arrival will be subject to a penalty charge at the full rate for the entire duration of the stay.
• A fee equivalent to 100% per night plus taxes for early departure applies. In the event of a no-show (i.e. if you neither make use of nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.
• Early departures or cancellations due to inclement weather are fully chargeable.

For travel period 11 May 2025 – 30 September 2025
• Cancellations made 7 days or less prior to arrival will be subject to a penalty charge at the full rate for the entire duration of the stay.
• A fee equivalent to 100% per night plus taxes for early departure applies. In the event of a no-show (i.e. if you neither make use of nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.
• Early departures or cancellations due to inclement weather are fully chargeable.

For travel period 1 October 2025 – 20 December 2025
• Cancellations made 30 days or less prior to arrival will be subject to a penalty charge at the full rate for the entire duration of the stay.
• A fee equivalent to 100% per night plus taxes for early departure applies. In the event of a no-show (i.e. if you neither make use of nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.
• Early departures or cancellations due to inclement weather are fully chargeable.

Villa One
For travel period 9 January 2025 – 10 May 2025 and 1 October 2025 – 20 December 2025
• If cancelled more than 60 days prior to arrival, 50% of reserved room will be charged.
• If cancelled within 60 days prior to arrival, 100% of reserved room will be charged.

For travel period 11 May 2025 – 30 September 2025
• If cancelled prior to 30 September 2025, 50% of reserved room will be charged.
• If cancelled after 30 September 2025, 100% of reserved room will be charged.
• Early departures or cancellations due to inclement weather are fully chargeable

For travel period 21 December 2025 – 10 January 2026
• If cancelled before 30 September 2025, 50% of booked room will be charged.
• If cancelled after 30 September 2025, 100% of booked room will be charged.

Private Homes
For travel period 1 April 2025 – 30 September 2025
• Cancellations made 7 days or less prior to arrival will be subject to a penalty charge at the full rate for the entire duration of the stay.
• A fee equivalent to 100% per night plus taxes for early departure applies. In the event of a no-show (i.e. if you neither make use of nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.
• Early departures or cancellations due to inclement weather are fully chargeable.

For travel period 1 October 2025 – 20 December 2025
• Cancellations made 30 days or less prior to arrival will be subject to a penalty charge at the full rate for the entire duration of the stay.
• A fee equivalent to 100% per night plus taxes for early departure applies. In the event of a no-show (i.e. if you neither make use of nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred.
• Early departures or cancellations due to inclement weather are fully chargeable.

Early Departures or No-Shows
A fee equivalent to 100% per night plus taxes for early departures applies. In the event of a no-show (i.e. if you neither use nor cancel your reservation), a fee equivalent to the value of the entire stay will be incurred. Early departures or cancellations due to inclement weather are fully chargeable.

Travel Insurance
One&Only Le Saint Géran reserves the right not to provide exemptions from its cancellation policy for medical or personal matters, inclement weather, or other circumstances. It is recommended to purchase adequate travel insurance prior to confirmation and acceptance of terms, conditions, and cancellation policy.

One&Only Le Saint Géran Private Home Stays